Anunțul 548018-2026 pentru Norvegia – Servicii IT: consultanţă, dezvoltare de software, internet şi asistenţă – Procurement of IT operations and security. este publicat de Direktoratet for mineralforvaltning med Bergmesteren for Svalbard și este încadrat la codul CPV 72000000.
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See the tender documentation and annexes for further information on the competition, requirements, contract terms, qualification requirements, award criteria and submission.
Change NOTICE version identifier
f95892ca-2968-48af-b317-203a8f715cec-01
Change previous NOTICE section identifier
LOT-0000
Change reason code
update-add
Change reason description
The deadline for submission of tenders has been extended by one week following a request from a supplier. The corresponding deadlines have been updated.
Competition termination PROC
false
Customization id
eforms-sdk-1.13
Deadline
2026-08-19T10:00:00Z
Description PROC
The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard shall procure a comprehensive, secure and future-specific IT operation delivery. The delivery includes i.a. user support, service desk, identity and access management, clients, mobile devices, networks, server and cloud services, application operation, backup, recovery, security monitoring, event management, documentation, reporting, establishment, transition, interaction with third-party suppliers and exit assistance.
Dispatch date
2026-08-06Z
Dispatch date esender
2026-08-06T10:07:37Z
Dispatch time
10:05:29Z
Dispatch time esender
10:07:37Z
Exclusion grounds source PROC
epo-sub-espd | epo-procurement-document
Internal identifier PROC
DMF-IT-drift-2026
NL
1
Official language
ENG
Ojs number
151/2026
Procurement relaunch
false
Procurement relaunch PROC
false
Publication date
2026-08-07+02:00
Publication number
548018-2026
RN
465827-2026
Selection criteria source
epo-procurement-document | epo-sub-espd
SUB_LG
NOR
Submission language
NOR
Title PROC
Procurement of IT operations and security.
Loturi50
Accessibility LOT
inc
Additional classification LOT
72500000 | 72700000
Additional classification type LOT
cpv | cpv
Additional information LOT
See the tender documentation and annexes for further information on the competition, requirements, contract terms, qualification requirements, award criteria and submission.
Clean vehicles directive LOT
false
Description LOT
The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard shall procure a comprehensive, secure and future-specific IT operation delivery. The delivery includes i.a. user support, service desk, identity and access management, clients, mobile devices, networks, server and cloud services, application operation, backup, recovery, security monitoring, event management, documentation, reporting, establishment, transition, interaction with third-party suppliers and exit assistance.
Document official language LOT
NOR
Organizații și puncte de contact72
Organisation city addinfo LOT
TRONDHEIM
Organisation city buyer
TRONDHEIM
Organisation city docprovider LOT
TRONDHEIM
Organisation city reviewinfo LOT
Bergen
Organisation city revieworg LOT
Bergen
Organisation city tender eval LOT
TRONDHEIM
Organisation city tender receip LOT
TRONDHEIM
Organisation contact point addinfo LOT
Bjørn Henrik Hellandsjø
Organisation contact point buyer
Autoritate contractantă14
Authority main activity
gen-pub
Buyer city
TRONDHEIM
Buyer contact point
Bjørn Henrik Hellandsjø
Buyer country
NOR
Buyer country sub
NO060
Buyer email
[email eliminat]
Buyer identifier
974760282
Buyer internet address
https://dirmin.no/
Buyer legal type
cga
Buyer name
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
Termene și durate7
Deadline date LOT
2026-08-19Z
Deadline receipt request
2026-09-03T10:00:00Z
Deadline receipt tender date LOT
2026-09-03Z
Deadline receipt tender time LOT
10:00:00Z
Deadline time LOT
10:00:00Z
Duration period unit LOT
MONTH
Duration period value LOT
48
Rezultate, atribuiri și contracte9
Award criterion description LOT
Assessed on the basis of the tenderer ́s response in Annex 1.1, Annex 2, Annex 4 and Annex 6. An understanding of the assignment and the entirety of the delivery, operation model, interaction, documentation, establishment, transition, implementation ability, service quality, maturity in support and operation processes, future robustness, standardisation, life cycle management, automation, cost management, resource optimisation and managed use of KI will be assessed.
Award criterion name LOT
Quality, operational model and future reliability.
Award criterion number LOT
35 | 30 | 35
Award criterion number weight LOT
per-exa | per-exa | per-exa
Award criterion type LOT
quality | quality | price
Contract duration period LOT
MONTH
Contract nature
services | services
Procedură și anunț12
Form type
competition
Legal basis
32014L0024
Legal basis NOTICE
32014L0024
NOTICE identifier
c0a119c6-15e0-4572-9e26-2bc0154f8980
NOTICE subtype
16
NOTICE title
Norvegia – Servicii IT: consultanţă, dezvoltare de software, internet şi asistenţă – Procurement of IT operations and security.
NOTICE type
cn-standard
NOTICE version
1
Procedure accelerated
false
Procedure features
The procurement will be carried out as an open tender contest in accordance with the public procurement regulations, parts I and part III. The competition will be held without prequalification and without negotiations. All interested tenderers can submit tender offers by the tender deadline.
Valori6
Estimated value CUR LOT
NOK
Estimated value CUR PROC
NOK
Estimated value LOT
55000000
Estimated value PROC
55000000
Total value
55000000
Total value CUR
NOK
Loc de executare9
Place of performance
NO060 | NO060 | NOR | NOR | NO060 | NO060 | NOR | NOR
Place of performance add PROC
The delivery shall be delivered as an overall IT operations and security service for the Contracting Authority. The services are mainly provided as a remote delivery, with follow-up to the Contracting Authority's locations as needed. The main place for the execution is Trondheim, Norway.
Place of performance addtional LOT
The delivery shall be delivered as an overall IT operations and security service for the Contracting Authority. The services are mainly provided as a remote delivery, with follow-up to the Contracting Authority's locations as needed. The main place for the execution is Trondheim, Norway.
Notification on the choice of tenderer will be sent in writing to the participants. The contracting authority will not enter into a contract before the waiting period expires. The waiting period is 10 days calculated from the day after notification of chosen tenderer has been sent electronically. Any objections must be filed before the waiting period expires.
Date de contact publicate în TED
17
Contactele sunt disponibile utilizatorilor autentificați.Autentifică-te
Textul integral publicat de TEDextinde
Notification on the choice of tenderer will be sent in writing to the participants. The contracting authority will not enter into a contract before the waiting period expires. The waiting period is 10 days calculated from the day after notification of chosen tenderer has been sent electronically. Any objections must be filed before the waiting period expires.
Quality, operational model and future reliability.
The procurement will be carried out as an open tender contest in accordance with the public procurement regulations, parts I and part III. The competition will be held without prequalification and without negotiations. All interested tenderers can submit tender offers by the tender deadline.
The deadline for submission of tenders has been extended by one week following a request from a supplier. The corresponding deadlines have been updated.
Security, privacy and compliance
The delivery shall be delivered as an overall IT operations and security service for the Contracting Authority. The services are mainly provided as a remote delivery, with follow-up to the Contracting Authority's locations as needed. The main place for the execution is Trondheim, Norway.
Assessed on the basis of the tenderer ́s response in Annex 1.1, Annex 2, Annex 4 and Annex 6. An understanding of the assignment and the entirety of the delivery, operation model, interaction, documentation, establishment, transition, implementation ability, service quality, maturity in support and operation processes, future robustness, standardisation, life cycle management, automation, cost management, resource optimisation and managed use of KI will be assessed.
See the tender documentation and annexes for further information on the competition, requirements, contract terms, qualification requirements, award criteria and submission.
Procurement of IT operations and security.
The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard shall procure a comprehensive, secure and future-specific IT operation delivery. The delivery includes i.a. user support, service desk, identity and access management, clients, mobile devices, networks, server and cloud services, application operation, backup, recovery, security monitoring, event management, documentation, reporting, establishment, transition, interaction with third-party suppliers and exit assistance.
Price
Assessed on the basis of the total evaluation price in the completed Annex 7/price form. The total evaluation price is calculated as an establishment cost + compulsory monthly basis × 48 months + the evaluation sum of hourly rates + the evaluation sum options. The evaluation volumes for hourly rates and options are fixed to make the tenders comparable and do not involve any purchasing obligation for the Contracting Authority.
The procurement includes social considerations through wage and working conditions requirements, responsible supplier chain, due diligence assessments, sub-supplier follow-up and accessibility/universal design of digital interface.
the contracting authority can ask tenderers to submit a supplement, clarify or supplement the already received information and documentation, as long as the tender offer is not improved or changed.
Assessed on the basis of the tenderer's response in Annex 1.1, Annex 2, Annex 5, Annex 6, Annex 10 and Annex 11. Identity and access management, logging, monitoring, event management, vulnerability management, backup, recovery, stand-by, data processing, sub-provider management, privacy, audit support, documentation and compliance mechanisms are being assessed.
The contracting authority can trigger priced options in the tender documentation Annex 7 and the price form, including the operation and administration of off-site backup servers/managed colocation in Norway, managed infrastructure in public sovereign cloud in Norway and KI and automation services.
Klagenemda for offentlige anskaffelser
Remuneration, invoicing, price regulation and other payment terms follow SSA-D with annexes, in particular Annex 7 Total Price and Price Terms and the price form.
The contract will be carried out on the terms in SSA-D with the accompanying annexes. The tenderer shall meet the requirements for information security, privacy, data processing, wages and working conditions, environment, documentation, reporting, service level, contingency, KI, sub-supplier management and other contract requirements in the tender documentation and contract documents.
The procurement includes social considerations through requirements concerning wage and working conditions, responsible supplier chains, due diligence assessments, sub-supplier follow-up and accessibility/universal design of digital interfaces.
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
The contracting authority has an option to extend the contract for 2+ 2 years after the ordinary contract period. The total maximum length is 8 years.
01
DMF-IT-drift-2026
circ-econ
48
Bjørn Henrik Hellandsjø
official
none
Anskaffelsesdokumenter
Landsdekkende
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=458491&TID=200419019&B=
required
price
72700000
cn-standard
Trondheim
ORG-0001
ORG-0002
gen-pub
16
10:00:00+00:00
https://eu.eu-supply.com/ctm/company/companyinformation/index/364048
NOK
no-eu-funds
quality
NOR
32014L0024
per-exa
725[telefon eliminat]+00:00
[telefon eliminat]
late-some
true
ee31b0b4-8f88-4972-a579-e2babf96ff1b
non-restricted-document
ENG
7066
no
other
10:05:29+00:00
https://dirmin.no/
151/2026
eforms-sdk-1.13
55000000
not-allowed
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LOT-0000
clim-mitig
10:07:37+00:00
update-add
[email eliminat]
2026-08-07+02:00
30
epo-procurement-document
inc
918195548
72000000
acc-all
2026-08-06+00:00
[telefon eliminat]
Bergen
NO060
not-requ
false
work-cond
services
soc-obj
2026-09-03+00:00
5805
All kommunikasjon og tilbudsinnlevering skal skje gjennom EU-Supply.
hum-right
c0a119c6-15e0-4572-9e26-2bc0154f8980
TRONDHEIM
performance
env-imp
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Ladebekken 50
974760282
cga
open
Loturi TED
1
DMF-IT-drift-2026
Procurement of IT operations and security.
55.000.000,00 NOK
până la 3 sept. 2026, 12:00
The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard shall procure a comprehensive, secure and future-specific IT operation delivery. The delivery includes i.a. user support, service desk, identity and access management, clients, mobile devices, networks, server and cloud services, application operation, backup, recovery, security monitoring, event management, documentation, reporting, establishment, transition, interaction with third-party suppliers and exit assistance.
72000000 — Servicii IT: consultanta, dezvoltare de software, internet si asistenta
Durată: 48 MONTH
Detalii licitație
Descriere
The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard shall procure a comprehensive, secure and future-specific IT operation delivery. The delivery includes i.a. user support, service desk, identity and access management, clients, mobile devices, networks, server and cloud services, application operation, backup, recovery, security monitoring, event management, documentation, reporting, establishment, transition, interaction with third-party suppliers and exit assistance.
Căutări relevante pentru 548018-2026
Legături interne utile pentru CPV, autoritate și expresiile principale din denumirea procedurii.
the contracting authority can ask tenderers to submit a supplement, clarify or supplement the already received information and documentation, as long as the tender offer is not improved or changed.
Missing info submission LOT
late-some
Multiple tender LOT
not-allowed
Non disclosure agreement LOT
false
Option description LOT
The contracting authority can trigger priced options in the tender documentation Annex 7 and the price form, including the operation and administration of off-site backup servers/managed colocation in Norway, managed infrastructure in public sovereign cloud in Norway and KI and automation services.
Procurement document id LOT
Anskaffelsesdokumenter
Recurrence LOT
false
Renewal description LOT
The contracting authority has an option to extend the contract for 2+ 2 years after the ordinary contract period. The total maximum length is 8 years.
Renewal maximum LOT
2
Requirement stage LOT
not-requ
Reserved execution LOT
no
Reserved procurement LOT
none
Security clearance LOT
false
Sme LOT
true
Social objective LOT
hum-right | work-cond | acc-all
Strategic procurement description LOT
The procurement includes social considerations through requirements concerning wage and working conditions, responsible supplier chains, due diligence assessments, sub-supplier follow-up and accessibility/universal design of digital interfaces.
The contract will be carried out on the terms in SSA-D with the accompanying annexes. The tenderer shall meet the requirements for information security, privacy, data processing, wages and working conditions, environment, documentation, reporting, service level, contingency, KI, sub-supplier management and other contract requirements in the tender documentation and contract documents.
Terms financial LOT
Remuneration, invoicing, price regulation and other payment terms follow SSA-D with annexes, in particular Annex 7 Total Price and Price Terms and the price form.
Title LOT
Procurement of IT operations and security.
Tool name LOT
All kommunikasjon og tilbudsinnlevering skal skje gjennom EU-Supply.
Variant allowed LOT
not-allowed
Bjørn Henrik Hellandsjø
Organisation contact point docprovider LOT
Bjørn Henrik Hellandsjø
Organisation contact point tender eval LOT
Bjørn Henrik Hellandsjø
Organisation contact point tender receip LOT
Bjørn Henrik Hellandsjø
Organisation country addinfo LOT
NOR
Organisation country buyer
NOR
Organisation country docprovider LOT
NOR
Organisation country reviewinfo LOT
NOR
Organisation country revieworg LOT
NOR
Organisation country sub addinfo LOT
NO060
Organisation country sub buyer
NO060
Organisation country sub docprovider LOT
NO060
Organisation country sub reviewinfo LOT
NO060
Organisation country sub revieworg LOT
NO060
Organisation country sub tender eval LOT
NO060
Organisation country sub tender receip LOT
NO060
Organisation country tender eval LOT
NOR
Organisation country tender receip LOT
NOR
Organisation email addinfo LOT
[email eliminat]
Organisation email buyer
[email eliminat]
Organisation email docprovider LOT
[email eliminat]
Organisation email tender eval LOT
[email eliminat]
Organisation email tender receip LOT
[email eliminat]
Organisation identifier addinfo LOT
974760282
Organisation identifier buyer
974760282
Organisation identifier docprovider LOT
974760282
Organisation identifier reviewinfo LOT
918195548
Organisation identifier revieworg LOT
918195548
Organisation identifier tender eval LOT
974760282
Organisation identifier tender receip LOT
974760282
Organisation internet address addinfo LOT
https://dirmin.no/
Organisation internet address buyer
https://dirmin.no/
Organisation internet address docprovider LOT
https://dirmin.no/
Organisation internet address tender eval LOT
https://dirmin.no/
Organisation internet address tender receip LOT
https://dirmin.no/
Organisation name addinfo LOT
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
Organisation name buyer
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
Organisation name docprovider LOT
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
Organisation name reviewinfo LOT
Klagenemda for offentlige anskaffelser
Organisation name revieworg LOT
Klagenemda for offentlige anskaffelser
Organisation name tender eval LOT
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard
Organisation name tender receip LOT
Direktoratet for mineralforvaltning med Bergmesteren for Svalbard