Norvegia – Servicii de tehnologie a informaţiilor – Dynamic purchasing system ICT consultancy services

4 - Information security and IAM 3 - Application, integration and databases. Security as a separate discipline: • Authentication and access management (IAM) • Security architecture • Monitoring and incident management • Vulnerability analyses • End point security / antivirus Requirement: 1 - Infrastructure and platform (classic ICT operation). User-specific services: • Client set up (image/tanking) • End point administration • Microsoft 365 (client close) • Mobility and device management (Intune etc.) • User support and optimisation 5 - Cloud and hybrid IT 6 - Data, analysis and artificial intelligence (KI) Transverse consultancy services: • IT architecture (performance and system architecture) • Digitalisation strategy • Sourcing and outssourced services • Technology choices and road maps • Management of complex IT landscapes • Artificial intelligence: • Use of KI in the public sector. • Profit realisation KI • Ethical and responsible KI Application layer and technical integration: Microsoft platform (AD, M365 backend, Entra ID) Databases (MS SQL, Oracle) Integrations and APIs System integration VIrtualisation of work surface Dynamic purchasing system ICT consultancy services General part Includes basic IT infrastructure and operation: • Network (LAN/WAN) • Firewall and network security • Servers and operating systems • Virtualisation • Backup and Restore • Storage • Operation and troubleshooting In some cases consultancy services must be carried out on site at the Section for IT and digitalisation ́s premises in Tromsø. See the qualification documentation. In some cases it will be necessary to offer on-site consultancy services at the Section for IT and digitalisation in Tromsø. Modern infrastructure: • Cloud platforms (Azure, AWS, GCP) • Migration to cloud • Hybrid systems • Cloud governance • Platform services (PaaS, SaaS) Tromsø kommune If needed, the consultant must be able to provide on-site services at the Section for IT and digitalisation on Mid-road 110 in Tromsø. Includes: Data and analysis: • Data warehouse and data platforms • Data integration and data quality • BI and visualisation • Analysis and decision support. KI and advanced analysis: • Machine learning and AI models • Predictive analysis (e.g. health, operation) • Automation and intelligent processes • NLP (text comprehension, chatbots) Operation and industrialisation: • MLOps • Model management • Operation of AI systems Tromsø municipality shall enter into a dynamic purchasing system for ICT consultancy services. The scheme shall ensure the municipality access to broad and updated ICT professional competence - including within artificial intelligence and new digital technologies - throughout the entire lifetime of the scheme. Implementation: • Project management (waterfalls/flexible) • Programme management • Alteration management • Profit realisation • Flexible coaching 9 - Project, programme and change management. Special technology relevant for municipalities: • IoT platforms • Sensory • Smart-by systems • Integration with operational systems Nord-Troms og Senja tingrett 2 - Client and digital work surface 7 - IoT and smart solutions 8 - Architecture, strategy and consulting [telefon eliminat] oth-mult 01 allowed none Postboks 2510 required 1919071-1 1919087-6 15475f17-b38d-42ba-8f08-2ce04ddff4b0 cn-standard anyw-cou ORG-0001 Lenke til innkjøpsdokumentene ORG-0002 gen-pub https://tendsign.com/doc.aspx?MeFormsNoticeId=97528 16 9270 2032-08-13+00:00 ••• ••• 14+02:00 Vidar Størkersen ra no-eu-funds Tromsø NOR 32014L0024 https://tendsign.com/doc.aspx?MeFormsNoticeId=97528&GoTo=Tender 1 6 1919094-8 2026-08-13+00:00 ••• ••• 92 true 21:59:59+00:00 https://www.domstol.no/no/domstoler/tingrett/nord-troms-og-senja-tingrett/ non-restricted-document ENG [email eliminat] [telefon eliminat] NO072 1918541-0 156/2026 Seksjon for anskaffelser 11:23:26+00:00 [email eliminat] eforms-sdk-1.13 LOT-0001 LOT-0003 bc34360b-273e-4378-b4ee-e40e70a94dfc 26/76 LOT-[telefon eliminat] Rådhuset, Postboks 6900 Langnes 1919086-5 11:36:25+00:00 926 723 022 1919088-7 77 60 34 00 epo-procurement-document 72222300 72[telefon eliminat] false LOT-0009 LOT-[telefon eliminat] services LOT-0005 LOT-0004 LOT-[telefon eliminat] LOT-0006 LOT-0010 2.3 not-known 1919097-9