Croaţia – Servicii de dezvoltare de software de prelucrare de tranzacţii şi de software personalizat – Integrated Information System for consolidation of the billing of various public utilities and fees into a single invoice for each customer

Bids will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend. The subject of this procurement is the Integrated Information System for consolidation of the billing of various public utilities and fees into a single invoice for each customer . It is the unified and centralized system for invoicing, calculation, collection and management of various fees, contributions, utility and other services. It is „responsible“ for approximately 14-18 million EUR of monthly revenue and that is achieved through some 450 - 500K individual invoices per month (printed). The current billing system is End-Of-life. The subject of this procurement is the Integrated Information System for consolidation of the billing of various public utilities and fees into a single invoice for each customer . It is the unified and centralized system for invoicing, calculation, collection and management of various fees, contributions, utility and other services. It is „responsible“ for approximately 14-18 million EUR of monthly revenue and that is achieved through some 450 - 500K individual invoices per month (printed). The current billing system is End-Of-life Ulica Frana Folnegovića 1, Grad Zagreb Tenders must be submitted in physical (hard copy) form in accordance with the procurement documents and the applicable World Bank procurement procedures. Details on submission requirements are provided in the bidding documents. Electronic submission is not permitted. Publications Office of the European Union ZAGREB CITY HOLDING Ltd. Review procedures are governed by the applicable World Bank Procurement Regulations. Complaints shall be submitted in accordance with the World Bank’s Procurement Regulations for IPF Borrowers. Integrated Information System for consolidation of the billing of various public utilities and fees into a single invoice for each customer Deadline for requesting additional information: 10/09/2026 10:00 am CET 01 ••• ••• 00 none HRV required [email eliminat] Zagreb Luxembourg cn-standard HR050 ORG-0000 ORG-0001 gen-pub WBP-3 WBP­3 EUR 16 2026-08-14Z World Bank’s Procurement Regulations for IPF Borrowers (September 2023) (Procurement Regulations)- 2026-08-14+02:00 PUBL 2638422 no-eu-funds 120 pub-undert-la [telefon eliminat] true non-restricted-document ENG no other phy-mod 156/2026 eforms-sdk-1.14 14:21:12Z [telefon eliminat] not-allowed LU000 70a7479f-24c6-4588-b15e-fc996fe61847 LOT-0002 https://op.europa.eu [email eliminat] https://www.zgh.hr/nabava/nabava-po-pravilima-svjetske-banke/12393 epo-procurement-document 10:00:00+02:00 2026-08-12Z false [telefon eliminat] services LUX 2.3 1[telefon eliminat] UNKNOWN e4e90508-1513-44b0-8b88-76d72518e8f9 ted-esen 2026-09-25+02:00 open 2417