Norvegia – Computere portabile – Student PCs

HEDMARKEN OG ØSTERDAL TINGRETT See tender documents The contract can be extended for 1 year at a time, up to 2 times (2+1+1). The qualification requirements are defined in the tender documentation. Quality of service Climate and environment Portal system The procurement will be made in accordance with the Public Procurement Act dated 17 June 2016 no. 73 (LOA), and the public procurement regulations dated 12 August 2016 no. 974 (FOA), parts I and III. This procurement follows the procedure open tender contest, cf. the Public Procurement Regulations § 13-1 (1). Negotiations are not allowed in this competition, and therefore the tenders cannot be amended after the tender deadline. Tenderers are therefore strongly encouraged to follow the instructions given in this document. An open tender contest is a procurement procedure that allows all interested tenderers to submit a tender. It is planned to enter into parallel framework agreements with three tenderers (provided that there are at least 3 tenders that can be accepted). The three tenderers who have the best relationship between price and quality, cf. the award criteria, will be chosen as tenderers under the framework agreement. The winner of the competition for the framework agreement will be awarded a contract for delivery 2027. Thereafter, mini-competitions will be held every year. If there is only one tender that is accepted, the duration of the framework agreement will be limited to one year, i.e. delivery 2027. Hyyr AS The qualification requirements are described in the tender documentation. The aim of the procurement is to reduce environmental impact. Background and purpose The current contract expires in October 2026 and a new contract is needed. The objective of the framework agreement is to ensure Innlandet County a comprehensive and cost efficient system for the procurement, delivery and management of pupil PCs for sixth form education. The system shall support the curriculum and digital learning processes in a way that gives students stable, functional and educational relevant work tools throughout the entire school run. The pupils keep the PCs after schooling. It is planned to enter into parallel framework agreements with three tenderers (provided that there are at least 3 tenders that can be accepted). The three tenderers who have the best relationship between price and quality, cf. the award criteria, will be chosen as suppliers. The winner of the competition for the framework agreement will be awarded a contract for delivery 2027. Thereafter, mini-competitions will be held every year. If there is only one tender that is accepted, the duration of the framework agreement will be limited to one year, i.e. delivery 2027. The framework agreement shall provide predictability in both price and quality, at the same time as facilitating flexibility with technological changes and adaptations to educational needs. Good logistics, high delivery precision and easy handling for schools are central, so that the pupils have access to the equipment on time and with minimal administrative work for the county. The agreement shall ensure a uniform, efficient and traceable process for registering, processing and completing all cases related to pupil PCs (claims, insurance, guarantee, repair/replacement) so that schools and ICT personnel have predictable response times, repair times and clear status in the entire course of the case. The machines shall be delivered for 2027 with operating system MS Windows 11 Pro Education or newer, as this is necessary to ensure compatibility with the contracting authority ́s existing system portfolio and management. A need may arise during the contract period for clients based on other operating systems, including Apple Mac. Tenderers shall be able to offer relevant products in accordance with this if the need arises. Portal system: The contracting authority will emphasise to what degree the tenderer ́s portal facilitates for a good effective, transparent and user friendly management of cases connected to pupil PCs. Particular emphasis will be put on: • Clear and structured communication in the cases, with clear responsibility and follow-up. • The entrage receives confirmation and ongoing status updates • Good and updated overview of the status of own cases. • Appropriate filtering and search (at least on status and case type) • User friendliness, including intuitive build-up and adaptation for non-technical users. • Accessibility, including support for use on different devices (mobile adaptation) • Option for an overview, reporting and extraction of relevant data. Innlandet fylkeskommune The rejection reasons are defined in the tender documentation. Norway Price The contracting authority ́s assessment in this procurement is that it is clear that the climate and environmental requirements in the requirement specifications will have a better climate and environmental effect than the award criteria. The climate and environmental impact of the procurement is assessed to come from: 1. Production and use of PCs 2. Transport 3. Waste Lifetime of the battery, repair possibilities, guarantee on products, robustness, environmental labelling and compliance of Norwegian and European rules on climate and environmentally friendly products are required. By setting these requirements, the need for production of PCs, as well as reducing the climate and environmental impact of production and use of the delivered PCs. Euro standards are required for heavy vehicles and zero emissions for light vehicles. By setting these requirements, climate gas emissions are reduced by transport. There are requirements that ensure that materials in the products and packaging can be recycled. By setting these requirements, the climate and environmental impact is reduced from waste. The pupils keep their PCs at the end of their schooling. This ensures that the PCs are used out their lifetime that reduces the need for pupils to procure a new PC and the background is that disposals cannot be set, etc. This is also the background for the contracting authority not having a need to set further lifetime requirements. The requirements are on a high level as regards what the market can deliver. Having the award criteria on the same conditions risks that a tenderer who has poorer attainment wins the competition on the basis of the other award criteria. The Contracting Authority uses, on this basis, the Public Procurements Act § 5b second paragraph, the third period. See Tender Documents Prices are to be filled in in annexes. All yellow fields must be filled in. The prices shall include all costs for deliveries in accordance with the requirement specifications and the tender, including additional services such as the portal system, freight, customs, invoice fees, fees and duties. Handling quality deviations: Based on responses to case 1, the contracting authority will assess the tenderer's ability to handle major quality deviations in deliveries, including systematic errors that affect multiple units. The contracting authority will evaluate capacity and implementation ability connected to the identification, handling, improvement/replacement, communication and prevention of deviations. Insurance: Based on responses to case 2, the contracting authority will assess: • To what degree the offered system ensures quick and predictable handling of cases • How insurance cases are handled in order to minimise administrative work at the contracting authority. • Degree of traceability, documentation and verifiability in the case handling. Repair: Based on responses to case 3, the contracting authority will assess the tenderer's ability to ensure quick and effective handling of repair cases so that students maintain continual access to functioning equipment. Support: The contracting authority will assess to what degree the tenderer ́s user support apparatus ensures competent, available and effective handling of enquiries connected to the delivery. Particular emphasis will be put on: • Competence and experience of contact persons (documented by CVs). • Availability and organisation of permanent contact persons on the contract. • Appropriate and user friendly support channels • Clear distribution of responsibility in support and delivery processes • Clear and efficient escalation routines • Ability to deliver a predictable response time for enquiries. Student PCs The objective of the procurement is to promote social aims. 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