Norvegia – Servicii de interpretariat – Framework agreement for interpretation services

Inderøy kommune See tender documents The contract can be extended for 1 year at a time, up to 2 times (2+1+1). The contracting authority has assessed the procurement ́s climate footprint and environmental impact, cf. the Procurement Act § 5 b. The procurement is for the provision of interpretation services, where a significant part of the assignments is expected to be carried out as telephone or video interpretation. The service involves, to a small degree, the use of physical input factors, goods deliveries or other activity that carries considerable climate footprint or environmental impact. Any assignments that require physical attendance are expected to be a limited part of the total contract volume. The contracting authority considers, based on the procurement having an immaterial climate footprint and an immaterial environmental impact. Climate and environmental considerations are therefore not used as the award criteria in the competition, cf. the Procurement Act § 5 b third paragraph. Lierne kommune Climate and environment Namsos kommune Trøndelag Fylkeskommune Anywhere Høylandet kommune Røyrvik kommune Hyyr AS See Tender Documents Quality TRØNDELAG TINGRETT Flatanger kommune Innherred anskaffelser Steinkjer kommune Verdal kommune Under this criteria, the tenderer will evaluate the tenderer's response to the associated evaluation requirements. Emphasis will be put on: User friendliness and efficiency in the ordering system. Handling urgent and emergency assignments. Quality and systemics for matching interpreters for assignments Documented capacity, qualification level, language coverage and robustness Plan for implementation and start of the agreement. Routines for processing deviations and claims. Follow-up and further development of interpreters The qualification requirements are defined in the tender documentation. Snåsa kommune The qualification requirements are described in the tender documentation. Grong kommune The rejection reasons are defined in the tender documentation. Framework agreement for interpretation services Price All interested suppliers can submit tender offers through Hyyr. The competition does not have a prequalification phase. The tenders will be evaluated directly, and dialogues or negotiations will not be allowed beyond minor clarifications and corrections of the tenders. Tenderers are strongly encouraged to follow the instructions given in this tender documentation with annexes and possibly ask questions about uncertainties in the communication module in Hyyr. Levanger kommune Background Innherred Anskaffelser KO is a municipal working partnership between 11 municipalities in Innherred and Namdalen in Trøndelag. The aim is to implement rational, reliable and efficient procurements on behalf of the participating municipalities. Inderøy municipality is the office municipality and a formal employer for employees in the cooperation. The framework agreement shall, upon the start of the agreement, include nine municipalities: Levanger, Verdal, Inderøy, Steinkjer, Snåsa, Grong, Lierne, Røyrvik and Høylandet. Namsos, Flatanger and Trøndelag county shall have an option to join the contract after the existing agreements expire. Municipal companies (KF) under the participating municipalities shall also be able to use the contract. The procurement shall ensure continued access to interpretation services after the current framework agreement expires and combine the municipalities into one joint contract. This shall contribute to better coordination, like practice, more general follow-up as well as a better basis for management, statistics and quality follow-up across the cooperation. Current situation, contract extent and option participants There is currently a framework agreement for interpretation services for Snåsa, Steinkjer, Inderøy, Verdal and Levanger. The agreement expires 30.11.2026. In 2025, a total of 9,247 interpretation assignments were registered for these municipalities, of which 9,168 are telephone interpretation, 67 video interpretation and 12 attendance interpretations. The statistics form the basis for estimating the extent in the new contract. Since the current contract was established in 2022, six municipalities in Namdalen have become a part of Innherred Anskaffelser KO: Grong, Lierne, Røyrvik, Høylandet, Namsos and Flatanger. The contracting authority does not have equivalent detailed statistics for these six municipalities. Based on the available ratio, the need is estimated to approx. 3,000 interpretation assignments per annum. The distribution between telephony, video and turn-out interpretation is mainly expected to be comparable to the historical distribution in the Innherred municipalities. The estimate is uncertain and is not binding for future withdrawals. Grong, Lierne, Røyrvik and Høylandet are included in the new framework agreement from the start of the agreement. Namsos and Flatanger have a separate framework agreement for interpretation services until 20.08.2027, and shall therefore have an option to join the new contract after this expires. Trøndelag county shall also have an option to join the framework agreement. The county ́s contract will run until 30.04.2027, and commencement can take place from 01.05.2027. In 2025 3,157 interpretation assignments were registered for Trøndelag county, of which 2,473 are telephone interpretation, 127 video interpretation and 557 attendances. Most of the attendance assignments were connected to Sør-Trøndelag, and it is anticipated that a significant amount will apply to the Trondheim area. Attendance assignments can also occur at the county ́s entities elsewhere in Trøndelag. At the turn-out interpretation, the tenderer must reckon on assignments in Innherred, Namdalen, the Trondheim area and other parts of Trøndelag, depending on the contract participants ́needs. Historical figures and geographical distributions are only a guideline and are not a guarantee for future volume or location. The estimated value of the framework agreement, based on available statistics and calculated ratios, is NOK 35,000,000 excluding VAT. The maximum value of the framework agreement is NOK 45,000,000 excluding VAT. Description of the assignment The procurement is for a joint framework agreement for the provision of interpretation services for the participants of the agreement. The agreement shall cover continuous need for telephony interpretation, video interpretation, ongoing interpretation of meetings and written translations, both planned and acute assignments. A large number of the assignments are expected to include telephone and video interpretation. The services will be used in ordinary municipal and county services, including health and care services, child protection, NAV, refugee service, adult education, schools, nurseries and other public service areas. The need will vary as regards language, scope, date, geographical location and which interpreter form is best suited. Tenderers shall have sufficient capacity and language coverage to handle a broad and varied need, also at short notice. The contract shall serve many orderers across municipalities, entities and service areas, and therefore there are high requirements for delivery ability, accessibility, quality and efficient systems for ordering and following up. The delivery shall always be in accordance with the Interpretation Act and associated regulations. The contracting authority places great emphasis on the use of qualified interpreters and that the best qualified interpreters available for each assignment are offered, based on the qualification categories in the National Interpreter Register. The framework agreement shall contribute to predictable and efficient access to high quality interpretation services, as well as facilitate uniform ordering routines, good follow-up and a better overview of the use of the services across the contract participants. The price will be evaluated on the basis of the completed price form (Annex 2 - Price Form Interpreter Services). The evaluation sum in cell D37 stated in the price form will form the basis for the calculation of points. 01 body-pl-ra 7600 2026-10-27+01:00 [telefon eliminat] [telefon eliminat] [email eliminat] none required Stavarvegen 2 d6e5b841-0690-495f-913b-19ef6fe7960a 840029212 [telefon eliminat] [telefon eliminat] price Gaustadalléen 21 gen-pub Inderøy 964982120 938587051 79510000 [telefon eliminat] anyw Lauvsneshaugen 25 [email eliminat] quality Mosvik 32014L0024 0 per-exa 1 Jøa 2 [email eliminat] [telefon eliminat]e225-4b58-4df5-a71e-b8160a2c0d41 7729 non-restricted-document other 959220476 [telefon eliminat] [email eliminat] eforms-sdk-1.13 body-pl-la Håkon den godes gt. 30 [email eliminat] Rådhusgata 2 997391853 14:53:58+01:00 799[telefon eliminat] Snåsa Flatanger [telefon eliminat] Grong 7870 [email eliminat] 845153272 [telefon eliminat] services [email eliminat] [telefon eliminat] ORG-0014 ORG-0015 ORG-0010 40 ORG-0011 ORG-0012 open ORG-[telefon eliminat] ORG-0007 48 [telefon eliminat] ORG-0008 ORG-[telefon eliminat] Steinkjer [email eliminat] Trondheim Tinghus Hyyr Support Vargeia 1 ORG-0003 7877 ORG-0004 cmt1hvovg000604la8e8g25hr ORG-0005 ORG-0006 cn-standard ORG-0001 ORG-[telefon eliminat] Oslo 7650 cmt1hvoww000904la0w1tay36 NO081 Verdal [email eliminat] NOK 2026-12-01+01:00 [email eliminat] no-eu-funds NOR 922065020 true 60 942875967 [email eliminat] Levanger Granvegen 1 ENG 209/2026 no 964982031 Anskaffelsesforskriften Postboks 2530 [email eliminat] fa-wo-rc 35[telefon eliminat] not-allowed 938587418 LOT-0001 Sørsivegen 6 Heggvollveien 6 https://hyyr.no/procurement/cmt1hvovg000604la8e8g25hr Limingen [telefon eliminat] epo-procurement-document 12:00:00+01:00 ••• ••• 28+01:00 ••• ••• 87 NO060 Vennalivegen 7 false Høylandet 972417963 [email eliminat] [telefon eliminat] Strandvegen 17 TRONDHEIM performance [telefon eliminat] Nordli [telefon eliminat] [email eliminat] Røyrvikveien 5